Your privacy,handled with care.

1. Scope of this policy

This Privacy Policy applies to the Thrift & Thrills website, our Facebook page links, and conversations you start with us through WhatsApp in relation to an inquiry, order, delivery, return or exchange.

2. Information we may receive

We receive information that you choose to send to us. Depending on your request, this may include:

• Your name, WhatsApp number and messages.
• Your selected item, requested size, delivery area and order details.
• Photos or details you send for a return or exchange request.

The current website does not ask you to create an account or enter payment-card details.

3. How we use information

We use the information you share to respond to your inquiry, check item availability, process and coordinate your order, arrange delivery, help with returns or exchanges, and improve customer support.

We do not sell your personal information.

4. When information may be shared

We may share only the information needed to arrange an order or delivery with the relevant person or delivery service. We may also disclose information where required by law or to protect the rights, safety or property of Thrift & Thrills, our customers or others.

WhatsApp, Facebook and other third-party platforms have their own privacy policies. Your use of those services is also governed by their policies.

5. Security, retention & cookies

We take reasonable steps to protect the order and contact information we receive. No method of online communication or storage is completely secure, so please avoid sending unnecessary sensitive information through public social-media comments.

We keep information only for as long as it is reasonably needed for customer service, orders, delivery, returns, record-keeping or legal obligations. The current website does not use advertising or analytics cookies.

6. Your choices

You can ask us about the personal information related to your order, request a correction, or request deletion where we are not required to keep it. Contact us on WhatsApp and include enough detail for us to identify the request.

7. Changes to this policy

We may update this policy when our website, services or legal requirements change. The current version and its last-updated date will always appear on this page.